- Family Medicine & Services
- Geriatric Medicine & Services
- Specialty Services
- Troy Laser Center
- Acne & Rosacea Treatment Center
- View All Treatments
- Before & After Photos
- Spring Aesthetic /Skin Care Promotions
Frequently Asked Questions.
Can I schedule both my medical and cosmetic visit at the same time?
Yes, depending on the cosmetic treatment being administered, you might be able to schedule both services at the same time. The front desk staff at Tri-County Medical Clinic will be able to coordinate those visits for you.
Do both facilities accept the same form of payments?
Both Tri-County Medical Clinic and Troy Laser Center accept the same types of credit cards (Visa, Master Card, Discover, American Express), however, Tri-County Medical Clinic has its own billing company for processing insurance payments whereas Troy Laser Center (as a cosmetic division) does not accept nor process any insurance payments. Troy Laser Center does offer, depending on the type of procedure, in house payment options.
Is Troy Laser Center located within the same building as Tri-County Medical Clinic and is it under the same management?
Yes, our aesthetic skin care division, Troy Laser Center, is located within the same building as our medical practice; both share the same reception area and are under the same ownership and management.
What is the cancellation policy for the clinic?
We understand that situations arise at times when you have to miss your appointment. However, that spot could have been assigned to another patient, therefore we require a 24 hour cancellation.
What is the policy regarding missed appointments?
Again, we do understand that emergencies come up, however, if a patient "no-shows" without any cancellation two times in a row, there will be a "no-show" $25 fee assigned to the patient's account.
What happens if I need to see a doctor after regular hours?
If you need to see a provider after hours, one is always "on call" and available through our answering service (1-877-844-7727).
If I only need a prescription refill, do I need to see a doctor for a visit?
Prescription refills depend on many factors such as when the patient was seen last and what type of medication is required (certain medications can not be prescribed without a medical visit). Please note we do have up to 48 hour turn around time for filling in prescriptions and no narcotics prescriptions will be called in by the "on-call" doctor.